Rag Dolls and Plush Toys .com ships to all 50 states in the United States including the District of Columbia and the Commonwealth of Puerto Rico. All domestic orders ship within 5 business days following receipt of an order and are sent via USPS. We charge a flat rate of $5.99 for standard shipping. However, we ship most orders PRIORITY at no extra charge, with the exception of our giant 36″ doll and commercial orders. You may return new items received within 14 days of delivery for a full refund of your purchase if you are not completely satisfied. We do not reimburse return shipping charges or accept freight collect shipments at our facility. We also reserve the right to change mail carriers for any orders in excess of 10 dolls. Shipping and handling rates for commercial orders in excess of 25 dolls may be negotiated separately.